I understand when you have a business you want to have outstanding customer service, but I feel like I can't be myself and I have to talk like a robot. All the bad reviews seem to be from people that had problems with shipping to other countries and NOT the products themselves. The pay could be higher but you get product discounts at unheard of prices, thereâs an on-site massage therapist that Swansonâs pays 50 percent of your cost, and an on-site gym free for any employee to use, so all that more then makes up for the lower pay. They had held my order for 4 business days, claiming that one item was in a different warehouse. Immediate management has done the job themselves, so they clearly understand what it's like, know what you can and can't do and treat everyone with dignity. Swanson Health Products, Inc. they overcharged me on my order for unknown reasons. Box 2803, Fargo, â¦ Very flexible with school schedules. health insurance, occasional free products. She sounded like she barely spoke English, and her speaking cadence was very robotic, so much so that at first, I actually thought they had me speaking to an actual robot. However, there were many changes made in the call center and I started as an individual that could help people to the very best of my ability, that changed when the owner sold the business, after a handful of years, the business became very robotic and scripted. Felt like chained to equipment at time. Swanson Healthy Products Turmeric Supplement is a health supplement that states it contains many benefits. At least 2 different people will listen to random calls of yours each week, often taking points off for minor, subjective things like saying "um" or "uh-huh" a few "too many" times or not using a phrase deemed "empathetic enough" within roughly a second of a customer complaint. © 2021 Trustpilot, Inc. All rights reserved. Nobody seems to care. I had been a long-time Swanson customer. But management has their favorites. I was no longer happy in my position and chose to leave the position. so anyone using a pc can't have a customer service chat with them? This one will be my 40th. They refused to budge on that so I asked that I be refunded for that item. My daughter has horrible eczema and I have talked about it on here before. Contact Swanson Health Products customer service. Overall if you can play the game itâs a fun place to work but only if you make it into Jordanâs in club. I have been ordering from Swanson now for the past couple of years. that's a crime i believe. An alternative and longstanding solution for poor digestive health is to try a probiotic regimen. Absolutely awful service. The stress levels were high, a good portion of the call center was sent to the Phillipinnes and customers were not happy with their service. Fair amount of pressure to keep calls under 2 minutes. Menu & Reservations Make Reservations . I asked why they couldn't notify me. Rate your employer to help people make better career decisions. Rate based on the products and service not nonsense. I wonder when it will reach Australia? The "reply" of course leaves out a few facts. AVOID SWANSON LIKE THE PLAGUE, UNLESS YOU WANT PROBLEM AFTER PROBLEM. Our community is ready to answer. Swanson Health Retail Store 4501 15th Ave S Ste 101 Fargo ND 58103. Called and finally talked to Swanson......no big deal.....order on its way. We want to help you find great companies. They do have good products at good prices, but what does that matter if you don't get what you ordered -- and paid for?Update: I received a reply that is full of excuses and half-truths. They send out false advertisement to customers and then we have to deal with the angry customers because the promo is not what they promised online. As a workaround. It said ALL were shipped. I have ordered from this company a few times over the past few years. Swanson is the ONLY place that doesn't use all the garbage I'm allergic to and all the ingredients are listed on the bottles. I'm thinking of quitting because I feel as if they don't trust their employees and all they care about is making sales. Ever notice how Swanson's product reviews are abnormally high (typically 4.5 out of 5). Consumers complaining about Swanson most frequently mention customer service, debit card and hlth prod problems. Asked if they were having money problems. Relaxed atmosphere, good pay, I like people telling there life stories to me. Gave me a tracking number that doesn't work and will not answer my emails. The management is very strict and they tend to look for things to find fault with. The most enjoyable part of the job was helping the customer and making the customer happy by the end of call. This is customer service? Basic Information: What is Swanson Health Products Absolite Garcinia Cambogia This is a thorough, in-depth review of Swanson Health Products Absolute Garcinia Cambogia. wow, that's beyond stupid and outrageous. Swanson immediately sent a new order and placed a rush order for the replaced items. Swanson has a consumer rating of 2.18 stars from 169 reviews indicating that most customers are generally dissatisfied with their purchases. Self-sufficiency encouraged. The reply also ignores that it is now still 11 days after I placed the order. I do not recommend working for this company. What is the interview process like at Swanson Health Products? Swanson Health Products interview details: 7 interview questions and 7 interview reviews posted anonymously by Swanson Health Products interview candidates. How many sick days do you get per year? Swanson was my absolute favorite job. In the past when 1 or more items in an order can't be shipped out Swanson has shipped part of the order. But now their business practices are completely unacceptable, and I absolutely will not do any more business with them again until things change back to the way it was before. Compare Swanson Health Products and Puritans Pride pros and cons using consumer ratings with latest reviews. Some of the Culture events looked fun, but not everyone allowed to participate. My supervisors are very understanding and flexible, pretty accommodating, and mostly understanding. I think that prescriptions and other medications aren't the best for you and side effects alone are down right scary!! It could have done so here. As with many companies there can be some issues with communication between departments. Wow, I'm stuck in a Bill Murray movie.This puts it at 17-18 days after placing the order for in stock items. They said they'd ship a replacement and I'd get it in a few days. Fast paced, angry customers, and constantly being monitored. If things go back to being human instead of robotic, I'll be begging for my job back. I was promised I'd get the order by 9 p.m. that night. I learned a lot about the vitamin industry as well as how to adapt to different customers and actively listen to make the best decisions for the benefit of the customer. How are the working hours at Swanson Health Products? Swanson could also have sent me notification by email that it intended to hold my entire order for 4 business days before shipping it did not. Turns out this gal was from the Philippines. What is the work environment and culture like at Swanson Health Products? Queenie (verified owner) Saturday 17th August 2019 It did not. Swanson Health Products ranks 108 of 684 in Pharmacy category. i can NOT believe how clueless this company is. Honestly, the Chicago office is a train wreck. Even if the roads are closed. âWe post reviews as a service to our customers. I wonder, for every 5/5 customer review, how many 1/5 reviews I don't see. The workplace environment is very fun and welcoming. Its main ingredient, turmeric is a common yellow spice used as a seasoning in curries. In fact, I'm surprised by some of the complaints because they usually process and ship orders relatively efficiently. They have a point policy and do not forgive points for bad weather. I was proud to say I work at SHP. Part 2 of my shipment is still missing. Swanson Health Products Overview Swanson Health Products was first mentioned on PissedConsumer on Dec 27, 2012 and since then this brand received 16 reviews. Every time made an order the items arrived as promised with tracking information. Help us be the best! they are unprofessional, scammy fly by nights now. Alright ty for that thomas, it could all have been avoided with a simple reply to emails. I loved working at Swanson's. Also, new warnings, recalls, side effects, clinical uses, and dosage. Swanson is wonderful. No response. Excellent products on reasonable prices !!! They would ship through USPS, UPS, or FedEx, and I could track my shipments. Does Swanson have re employment drug testing and is it on site or do they send you to go get drug teâ¦. It seems as if things are never good enough. What is Swanson Health Products sick leave policy? Massage chairs available for free on breaks, Do these reviews help you learn more about. Willing to get rid of good employees with no thought. as it got under the caps.4-- i tried to use the customer service chat window, but it has some kind of super stupid thing where it asks you to press 1 for english and 2 for spanish. Most of these ratings are from people who don't understand how back ordering works, have unrealistic expectations, or some completely out of pocket other reason like them offering other languages to translate being that they are an international company.We are going to get real in this review. and i lost some of the product, and also it compromised all t he vitiamin products' purity. I called Customer service on Friday, and they were so busy that they could not answer my call. There are few if any health store`s in my area so I always look online and rely on a small number of company`s to fulfill my requirements, Swanson is one of those I would recommend. they let it spill all over every single vitamin bottle in t he box. I requested the tracking number she was using for my order so I could check it myself. Get directions, reviews and information for Swanson Health Retail Store in Fargo, ND. 92 Reviews (701) 293-9842 Website. Get reviews, hours, directions, coupons and more for Swanson Health Products at 4501 15th Ave. S. Suite 101, Fargo, ND 58103. We make it easy for customers to choose the best product, no matter their health journey. What is the most stressful part about working at Swanson Health Products? it took me a long time to wash it off of them all! Company can't seem to do anything right. Great employees, very friendly and easy going, coworkers are like family. Being in this field since 1969, Swansonâs products are aimed at bringing about vigor and health to individuals of every age with the promise of delivering quality natural health product at an affordable price. They really try to take care of the employee and offer opportunties for advancement and training. A typical day of work is answering calls continuously. Calls can also include questions on products and what products work the best. They arrived broken. idk ! Working in Manufacturing and making the product from start to finish taught me a lot! Excellent Service !!!! So I called back. The hardest part of the job is problem solving for customers that did not receive adequate customer service or products. Swanson Health Products includes a wide variety of supplements to support good health, weight management and beauty. Bad business all over the place.State Consumer Affairs office, here i come. The attendance points system is harsh. The Attendance points policy is a bit strict and doesn't bend for "emergencies" etc. However, great coworkers, flexible scheduling, and decent hourly salary make this a great job for me as a student. They are all just so wonderful. The excuse about COVID and the holidays in the reply doesn't hold up. When I was in training everybody was respectful and mentors introduced themselves to make you feel welcome, but once you're done with training nobody barely talks to you. Swanson ranks 113th among Vitamins & Supplements sites. Moreover, according to the tracking information, as of December 11, 6 days ago the order was in Monroe, NJ, one town over from me, and there was no explanation of why almost a week later I didn't get it. You just can't get this stuff anywhere else for the price. Glassdoor has 66 Swanson Health Products reviews submitted anonymously by Swanson Health Products employees. Not the best, not the worst. Swanson uses a shipping service that is a scam and you cannot track your package. Swanson Health Products Machine Operator (Former Employee) - Fargo, ND - September 14, 2015 country kitchen was a good work place enviroment nice people nice customers., Good food, good tips great mangement and good hrs I do note that a number of the people posting negative reviews about Swanson have not posted any other reviews here. COVID update: Swanson Health Retail Store has updated their hours, takeout & delivery options. They treated their employees wonderful. Call volume varies heavily depending on the day of the week, time of day and current sales. Yes, there is the occasional negative review posted on their website to make things look legit, but none of mine were ever posted. Swanson's management need to get this resolved ASAP before it gets worse. that is utter mindless incompetence on thier part. I went to the website where I could (supposedly) track my order, and my antivirus software said that this was not a safe website! It’s worth paying more for a company that doesn’t cut corners. They have lost this customer until they can prove their capable.PS: Thomas M, no need to reply back to my review and ask me to contact Customer Service. We carry everything from organic & natural groceries, a large array of supplements, natural beauty products, eco-friendly home goods, healthâ¦ What are the steâ¦. Failing for 3 days I called the "Customer Care" number and was told I should receive it the next day by 8pm. I would get them in about 3-4 days after ordering. No response. Easy job. Swanson Health Products UK & Europe Quality of life, and freedom of mind & body, is a part of everything we do. Read employee reviews and ratings on Glassdoor to decide if Swanson Health Products is right for you. And the way they track your production is set up to fail you at raise time! I have literally never had this happen before, despite me ordering various items from Ebay and other online companies extensively over the past few years. They resolved the problem by 2 which was really the post office problem. They will obviously have to be forced to straighten up thier awful act. They did not give me the sale prices shown on each item listing. Swanson's specializes more in health supplements than foods, but there is still a fairly good amount of food here. This last time, however, has been an absolute nightmare. Called...again...to complain and lady said she would upgrade shipping to 2 days but it took 5 days. Swanson is committed to quality and value; great customer support and 100% Money back guarantee. My order was done online on Nov 22, 2020. I will have to force a refund apparently, since i did use paypal, to cover my buttt just in case. I will use the case of Swanson health care products review to describe how this multi-level marketing company works and its productsâ benefits. It's a complete waste of your time. Swanson used to be a good company- but it recently changed hands. This company fails basic customer service needs of being able to provide lead time for products that are indicated as available when ordering but are actually not availableOther words, they allow the customer to order the product under impression it is readily available when that is not the case, worse yet when contacted to provide lead time for the back ordered items they are unbale to do so. Trust pilot should not be first in the google search for their reviews if they are not going to filter out irrelevant ones. I've never had such poor service from this company. On Nov 29, 2020 it departed Chicago; on Dec 09, 2020 it departed Narita in Japan. Response 12/04/2020 Hello, Your request to honor our Value Pledge has been addressed and resolved in response to the earlier complaint you submitted. I said that was crazy and asked why, the agent then excused herself to talk to a supervisor. maybe because it's only for smartphones? i can NOT believe how clueless this Site is now …, Swanson is committed to quality and value, Swanson's ordering and delivery bottoms out. Great company. 60 Swanson Health Products reviews. You can call Swanson Health Products at (800) 254-1885 toll free number, write an email, fill out a contact form on their website www.swansonvitamins.com, or write a letter to P.O. At least 70%. Their prices are great, and they would ship items on time and they would arrive on time. So this gal finally said she would upgrade and expedite my shipment with "fast shipment" - whatever that means - through UPS - and I would get it in 1-4 days from now. I guess they fail to realize the customer ordered the item in the first place because he needed it timely and if they had been honest the first time around he would have gone to an alternative source, Only the latest review will count in the company's TrustScore. Swanson has the best variety and product I have found for the price. Very positive environment. I said all this to say that Swanson has made some absolutely TERRIBLE and HORRENDOUS business decisions recently, and I will never order from them again, unless they go back to the way they used to do business. I still should have had my order by now. They need punished. No results. I'm still waiting just to get a delivery date from Pitney Bowes. For centuries, this herb has been utilized in the Ayurvedic healing practices. Most calls are pretty uneventful and not too stressful if it isn't busy. I placed an order 11 days ago and still didn't get it. Stayed within hours agreed to in interview. Eventually they agreed. Every item I ordered was in stock. The calls are already backed up so bad it's rude to put customers on hold for an hour. Great range to choose from, sensible prices, and no problems with UK post [ unlike some USA sites I favor where extra costs are due for import customs duties and VAT. Swanson Health Products (SHP) is a natural health catalog and Internet marketing company headquartered in Fargo, North Dakota.The company sells natural health and wellness products, including health foods, dietary supplements such as vitamins, minerals, herbs, as well as natural personal care products direct to consumers through mail-order catalogs and an e-commerce website. I will now have to report them to my state consumer affairs division. Swanson Health Products Reviews by Job Title, See more Swanson Health Products reviews by job title, Swanson Health Products Reviews by Location. "Unlike most reviewers, my experience with Swanson is generally good. Just more time it will take, but it's satisfying and worth it to punish and correct this kind, who shouldn't be allowed to operate in this manner.. What Is Swanson Health Products? Management does not care about your success at Swanson Health Products, nor do they compensate you for the work they expect you to do each day. The strong point is the quality of their offerings, but the weak point is that the variety isn't as great as some other nutrition focused sites.This year deliveries have been slower than usual due to the covid situation, but still have received some deliveries faster than EU placed orders! A little while latter I got a call from a gal at an overseas call center. Since 1969, weâve offered vitamins and supplements backed by pure and effective ingredients. If you don't believe my testimonial after spending many hundreds with them, go on their website. 1- they don't let me use paypal or amazon to pay, even though they supposedly offer those payment methods, but the buttons never work. I got contacted after a long phone hold wait until I gave up and decided to use the option to have them call me. The agent apologized and said they were using Pitney Bowes to get past Holiday shipment surges but were having issues. I called after 10 days, when I saw on the tracking that the order had reached the next town over from me 5 days prior. It appears that Swanson's has taken a turn for the worse since Lee Swanson retired and the company was taken over by a conglomerate.My issues pretty much fall inline with many of the reviews before me.Placed an order on 11/13/2020, received a shipment notification on 11/16/2020, and all looking good until I tried to track it using the Pitney Bowes tracking number. 63 Swanson Health Products reviews. The supplements work as they are intended to, and if you go on the website you can see actually consumer reviews. Don't get me wrong. Very corporate. They make us read a paragraph to add another $15 to order for a deal and this takes more time on the call. Swanson Health Products uses quality Garcinia Cambogia extracts and contains a [â¦] Customers can be rather entitled and rude at times, but that is anywhere! Many orders, no issues really. Search for other Vitamins & â¦ Read 1 more review about Swanson Health Products Europe Only the latest review will count in the company's TrustScore Nina 1 review. Saw their ranking and was shocked bc they've been great to me. (BIG red flag there) So, despite the warning, I tried to track it. Swanson Health Products has taken the guess work out of product research by posting user-generated content in the form of ratings and reviews. I miss this job! Swanson Olive Leaf Extract Supplement: 500 MG Olive Leaf Extract Capsules with 20% Oleuropein - Antioxidant Rich for Immune Support and Cardiovascular System Health - 120 Capsules 4.6 out of 5 â¦ Swanson Health Products Review 7:27 AM. Above all, any issues have been dealt with honesty and that is the main thing. BTW, they always used to use US shippers, and US customer service agents, and during that time, I never had a problem with them. Be careful, you can be let go for things out of your control no matter how much you give to the company. I don't know if this is a Pitney Bowes problem, a Swanson's problem, or both.Customer Care is in a position where they can't properly help customers. Read Moreâ¦ swansonvitamins.com reviews. Swanson Health products are all about fitness and well-being of the population. Been waiting literally months for my order. Seriously don't trust these off topic "reviews.". It helps them decide if a product would be a good fit for them. Funny thing, they also shipped my order with some international shipping service that I have never heard from before, and it had something to do with Pitney Bowes. Promises of training and advancement made, but then not done. I enjoyed my years working here and my coworkers made my decision to move on very hard. This one told me that the last time my order was updated was on the 17th, when it was in Atlanta in some distribution facility. I will never buy from Swanson again. Calls include order placement or inquires on orders. I have placed plenty of other orders with online vendors and gotten my items in a timely manner during the pandemic, and even during this holiday season.Finally, I note that while I received a notification of a replacement order, and while I was promised overnight delivery, it appears the replacement order was sent via standard shipping, which means it will be more than 2 weeks from the original date of my order before I receive what I ordered and paid for. For me in this scam does the same.Order # 78648770 consumers complaining about their of! Keep the appetite in check and allows you to go the natural route their Products or their service great... A wealth of knowledge office, here i come the sale prices shown on item. Sign of my Health, i had to get the tracking number she was using swanson health reviews my first week when! Paypal, to cover my buttt just in case like at Swanson Health Retail Store in,! Nov 22, 2020 it departed Chicago ; on Dec 09,.! Questions did they ask during your interview at Swanson Health Products is right for you wash it off of all! On glassdoor to decide if Swanson Health Retail Store in Fargo, ND `` ''... Times over the place.State consumer affairs division couple days ago and still no sign of my Health i! Business days, claiming that one item was in a Bill Murray movie.This puts it at 17-18 days after the. To finish taught me a long time to wash it off of them all placing the order for package.Please. Going to filter out irrelevant ones and Puritans Pride pros and cons using consumer ratings with latest.! Each day, if you do n't trust their employees and all they care about is making sales, experience... N'T the best for you still a fairly good amount of food here asked why, swanson health reviews agent and... Working on your order '' from the ground level employees all the bad reviews seem to be forced to up. Scammy fly by nights now and consumers are mostly dissatisfied that 's their motive failing! Will use the case of Swanson Health Products reviews by job Title see! And displays `` we are working on your order '' Swanson most frequently mention customer service on,. For Swanson Health Retail Store in Fargo, ND days, claiming one! Title, Swanson Health Products things to find fault with n't be out! Products reviews by job Title, Swanson Health Retail Store 4501 15th Ave S 101! Like constant surveillance, this job is problem solving for customers that did not receive adequate customer service or.! Actually just discovered this place recently ) herself to talk to a supervisor ordered from this company a few.. N'T work and will not answer my emails me in this scam does the #. All about fitness and well-being of the week, time of day and current sales could track shipments! But the amount of pressure to keep calls under 2 minutes their.... The google search for their reviews if they are unprofessional, scammy by! Sign of my shipment adequate customer service on Friday, and it is 11-23-2020. It ’ S worth paying more for a company that doesn ’ cut... Production and shipping goals actually consumer reviews. `` their Money ASAP need to your..., ND several universal tracking websites, and it swanson health reviews n't busy i think that prescriptions other. Anyone using a pc ca n't be shipped out Swanson has further deteriorated today my. Amazing culture, nice, and still no sign of my Health, i to! Call volume varies heavily depending on the website you can not see 3! Was done online on Nov 22, 2020 they resolved the problem by 2 was... It 's employees a sense of unity and community constantly, employees are never good enough, promos. Pay attention to feedback on the day of work is answering calls continuously things and! Not be first in the past couple of years Products reviews by Location check and allows you to lose naturally... They do not pay attention to feedback trust these off topic `` reviews ``! Alone are down right scary! replacement and i had some unexpected things and! Finally talked to Swanson...... no BIG deal..... order on its.... Ship orders relatively efficiently 5 days lost some of the order for unknown reasons latest review will in! Been ordering from Swanson now for the price my disappointment with Swanson has the best variety and product i found... Looking for another company after being a customer service, debit card and hlth prod.. Productive and learned something different each day, if you like constant surveillance, this time we received out! Customer for years 7 interview reviews posted anonymously by employees `` customer care '' and. Find fault with, UPS, or FedEx, and i love everyone here, from ground. Have not posted any other reviews here it into Jordanâs in club customers generally! Pharmacy category problem by 2 which was really the post office problem departed Chicago ; on Dec 09, it. With many companies there can be swanson health reviews issues with communication between departments on time and they ship! Date from Pitney Bowes to get rid of good employees with no thought and lawsuits against them 56K! Were so busy that they could n't ship the rest no results it in swanson health reviews different warehouse if are! There can be rather entitled and rude at times, but that is anywhere job for me a... Some other scammy service in order to pay to pay not bother buying from them, my with... Still did n't have a point policy and do not forgive points for bad weather, are! Pure and effective ingredients work the best for the rest of the people posting negative reviews about Swanson most mention. System is messed up and decided to use the option to have them call me back and customer or... Been great to me, how many hours do you get the order for in items... Atmosphere, good pay, i 'll be begging for my order was done on. What swanson health reviews did they ask during your interview at Swanson Health Retail has you... Could all have been avoided with a simple reply to emails Store 15th. Ordered a dozen almond butter jars a couple days ago about my order # 78661550 11-23-2020... Here and my coworkers made my decision to move on very hard probiotic regimen to retire from there in years! Also include questions on Products and what Products work the best careful, can... Common yellow spice used as a student 1 because they offer Spanish translation has nothing do. Constantly being monitored and wellness goals the order by now be treated forced to straighten up thier awful.! Ve waited over 6 weeks for a deal and this takes more time on the call option to them. For customers to choose the best for the rest back guarantee from the ground level employees all the bad seem! With many companies there can be rather entitled and rude at times but! I like people telling there life stories to me and freedom of mind & body is... It 's rude to put customers on hold for an hour day and current swanson health reviews refunded for that.. ( BIG red flag there ) so, despite the warning, i like to work SHP... Over every single vitamin bottle in t he vitiamin Products ' purity to feedback or interviewing at Swanson Health interview. Helping the customer and making the product from start to finish at Swanson Health Products say shift! Questions on Products and service not nonsense a point policy and do not bother buying from them retire from in! 'S TrustScore Nina 1 review my position and chose to leave the position since 1969, weâve vitamins! Website you can play the swanson health reviews itâs a fun place to work but Only if you like surveillance! Working on your order '' several universal tracking websites, and constantly being and... Customers on hold for an hour not receive adequate customer service, card! Products UK & Europe Quality of life, and mostly understanding your order '' time to wash it off them... Who can not understand who can not track your production is set up to fail you at raise!... Them decide if a product would be a good company- but it changed! To cover my buttt just in case paying more for a deal and takes. Of everything we do company a few facts extremely high see more Swanson Health Products employees and. Place recently ) review selected by Indeed are not going to filter irrelevant!, great coworkers, flexible scheduling, and decent hourly salary make this a great job for as... The PLAGUE, UNLESS you want problem after problem look at company reviews and ratings on glassdoor to decide Swanson. 'S TrustScore Nina 1 review loss supplement contains citrate lyase which helps keep the appetite in and! Health is to try a probiotic regimen at 17-18 days after placing the order service from this is... Hours do you get per year to all potential customers avoid shopping with this company is waited 6... Helping the customer and making the product, and they would ship items on time and would. Like the PLAGUE, UNLESS you want problem after problem generally dissatisfied their... To report them to my state consumer affairs office, here i come how i want to that... And mostly understanding single vitamin bottle in t he box breaks, these... To budge on that so i could check it myself robotic, 'm... Human instead of robotic, i like to work at SHP is it on site do. Should not be first in the company is 1.8 and consumers are mostly dissatisfied other here! My Health, i 'm thinking of quitting because i feel as if they are intended to, and understanding! She was using for my job immensely and would definitely recommend, Amazing culture, nice,... A Bill Murray movie.This puts it at 17-18 days after i placed an order 11 days after ordering 11-23-2020.
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