I felt invisible, but have given one star because at least our drinks were free. Haven Lounge on a Sunday afternoon. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Many staff walked pass, no offer after ten minutes so went up to the drinks area. Lovely spot, but appalling service. Chips arrived quickly, had to ask for salt and napkins. lol)... he was not allowed to stay at the evening drinks/canapes due to there being a dress code (we were unaware of this until we checked in). The pool area is a little small we had to sit on the paving due to the fact there wasn’t lounge chairs available. Check-in was smooth although we had to ring down when our bags hadn't arrived after 20 mins. Hooray! ã¦ã§ã¹ãã£ã³ã»ãã¼ã¹ã¯ãCBDã®æ±ç«¯ã«ãã5ã¤æããã«ã§ããè±ªè¯ãªå®¢å®¤ã§ããã¤ãããã ãããã¤ã³ãã£ããã£ãã¼ã«ãå®ããã®ã¹ãããã£ãããã¹ã»ã³ã¿ã¼ãã¬ã¹ãã©ã³2è»ãã¢ãã³ãªã¤ãã³ããª â¦ The Westin Perth: Disappointed by the service at Haven Lounge - See 521 traveler reviews, 595 candid photos, and great deals for The Westin Perth at Tripadvisor. Should you return to the Haven please contact either myself directly and we will ensure that your next experience is a truly memorable one.Once again karen6485, thank you for taking the time to post your review and I hope that we will have the opportunity to welcome you back.RegardsScott F.Director of Food and Beverage. Stayed here for a night taking advantage of the weekend special which included free valet parking, buffet breakfast at Garum and free drinks at the lobby bar. City skyline views front the high floors are fantastic. The staff appeared to be very flustered and at one time we spotted a staff member running to a table outside! The waiters are so helpful expescially Alessia who went out of her way to make sure we our usual orders daily. High tech with electric opening curtains and blinds - blackened for a good sleep-in. The executive lounge is very professionally run and the food is top notch. Whether you're stopping for morning coffee, an afternoon snack, or a bite â¦ We were greeted by name within days of our arrival, and continue to be welcomed by everyone from the valets to the Manager of Rooms, Jeremy. The haven lounge is lovely and relaxing. Stephanie at the desk just was a wealth of information to help us plan our trips and also Paul Sherriff. a true five star hotel perfect , just perfect, Hotels near Fire Safety Education Centre and Museum (Central Fire Station), Hotels near West Australian Symphony Orchestra, Hotels near Cloisters Shopping Arcade Perth, Hotels near Curtin University of Technology, Hotels near University of Notre Dame Australia. The beds are comfortable as you would expect at a Westin. We both ordered a club sandwich and had to wait close to 45 mins for the meal to arrive. Stayed here on a Saturday for one night. This beachfront property offers relaxing stays with free WiFi in the rooms. There are 4 savouries and 4 sweets plus a scone. Fabulous hotel that I would happily stay in again. Hello MelS34,We appreciate the time you have taken to post your review and feedback.I would like to sincerely apologise for this very disappointing experience that has so negatively impacted on your overall impression of us. A beautiful location, but a way to go to be "welcoming". The Club Lounge is spacious and has everything you’d expect. Review tags are currently only available for English language reviews. I have shared these comments with the Haven team and know with the pride they bring their role it will serve a great purpose in aligning their work with our standards. Receptionen er døgnåben. We are grateful for your feedback – and your comments particularly in relation to the interactions you had with the staff will certainly be beneficial when we commence our next round of staff training. Stunning hotel... a few little issues though. The canapés were really more of a ‘continental supper’. Find your balance at The Westin Perth, a rejuvenating haven with luxury accommodation, 5-star amenities and a dynamic city centre location. I eventually went inside and asked for a menu, but seemingly that wasn't enough of a hint that I wanted to spend some money! Served at lunchtime too. Haven Lounge offers a selection of local and international beer, wine and spirits and artisinal cocktails. This time I havenât been to either the restaurant for dinner or the full breakfast buffet. Nice high tea and good portions without feeling overly stuffed. Also they have smooth and tasty hummus, who knew!? Review of The Westin Perth Reviewed 4 June 2018 We visited the Haven Lobby Lounge for lunch on Sunday 3rd June and unfortunately were disappointed in the service we received from the â¦ We visited the Haven Lobby Lounge for lunch on Sunday 3rd June and unfortunately were disappointed in the service we received from the staff. The gym is large and uncrowded, with everything you need for a decent hotel workout. No matter what obstacles travel puts â¦ View was amazing especially at night.Club room lovely with attentive staff. Breakfast was in Club Lounge - limited choice as with most club lounges. Westin Wellness empowers you while traveling, with hotel wellness offerings to help you eat, sleep, move, feel, work and play better. The Havenã©ã¦ã³ã¸ã«ã¤ãã¦ SINã®ã¿ã¼ããã«3ã«ããThe Havenã©ã¦ã³ã¸ã¯2014å¹´ã«ãªã¼ãã³ãã¾ããã éå¶ä¼ç¤¾ã¯ãSINã®ç©ºæ¸¯å ã§ã«ã¼ããªã©æ§ã ãªãµã¼ãã¹ãå±éãã¦ãããJetQuayã The Havenã©ã¦ã³ã¸ â¦ Having lived here for the past month since it opened in late April, with stays in both a standard room and a suite, I feel I’m in a position to offer a pretty comprehensive review of this hotel!As others have commented, the physical plant is beautiful. It would have been nice to be offered a drink of our choice while we waited! But if I were managing this hotel I would take a good look at the job design in the Haven Lounge, as something is broken. Hello Mike J,Thank you for taking the time to post your review and I am genuinely disappointed that you and your friends have departed the Haven Lounge with a certain level of dissatisfaction. Enjoy the sophisticated surrounds of Haven Lounge at The Westin Perth and indulge in a contemporary interpretation of a â¦ Nice lounge not overly busy and the staff were lovely. Free WiFi is available in the guestrooms and public areas. We visited the Haven Lobby Lounge for lunch on Sunday 3rd June and unfortunately were disappointed in the service we received from the staff. TheWestinPerth, Director of Food and Beverage at The Westin Perth, responded to this review. Gym looked well equipt.Overall lovely hotel and with a few tweaks would be perfect. A beautiful location, but a way to go to be "welcoming".More. Haven Lounge Terrace Located on the lobby level, Haven Lounge offers all day dining options, â¦ Thanks Westin you lived up to your standards and we appreciate the high level of service. Soft drinks, tea and coffee and biscuits are available during the day. Indeed the latter is a much nicer space than in other Westin’s we’ve visited. Welcome to The Westin Dublin, a historic 5 Star luxury hotel ideally located in the City Centre with shopping, entertainment and attractions on our doorstep. The Westin Doha Hotel & Spa features complimentary WiFi throughout the entire property and extensive leisure facilities including three pool areas. The Westin Perth has a great location it is very well designed offering outdoor spaces for dining. Woeful service for a new 5 star bar. Haven Lounge, Perth: See 7 unbiased reviews of Haven Lounge, rated 4.5 of 5 on Tripadvisor and ranked #577 of 1,605 restaurants in Perth. The Haven Lounge Next to the lobby is the Haven Lounge which is a relaxed setting to enjoy a coffee or drink with some casual dining options available too. Afternoon Tea at the new Westin Perth is served in The Haven Lounge in the hotel lobby â this is a delightful and sophisticated afternoon tea experience you just have to try. We started our staycation with Festive High Tea in the Haven Lounge. Featuring a seasonal menu of delectable sweets and savoury delights from â¦ Experience a new level of High Tea in the heart of the city. 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